Shipping policy

Delivery Information

No payment shall be deemed to have been received and no delivery will take place until L&J Pets UK receives cleared funds.

Item location: Blackburn, Lancashire, United Kingdom

3. Postage and packaging of single item for most of the UK is free of charge, excluding (The Scottish Highlands and Islands. Northern Ireland, The Channel Islands and all other UK Islands)

4. Service Partner - United Kingdom Economy Delivery Royal Mail

5. All collars and small items are shipped with Royal Mail using their standard service with delivery time, 1 - 3 days.

6. United Kingdom Express Delivery (Royal Mail Special Delivery (TM) 1:00 pm) £9.25 (£3.00 for each additional item) Delivery time 24 hours.

Cut off for Royal Mail next day delivery is at 1pm.

Any orders received after 1pm are not eligible for next day delivery.

Guaranteed delivery for Special Delivery Guaranteed by 1pm the next working day will be by 4pm the next working day*

7. Free collection in person .

8. International P&P depends on the destination. Check the postcode for more details.

9. Please note that some couriers may leave the products with a neighbour, or in a place on your property which they consider to be a ‘safe place’ if you are not in.


-DELIVERIES ARE ALL SUBJECT TO A 2-3 DAY DELAY AT THE MOMENT AS OUR DELIVERY PARTNERS (ROYAL MAIL) COPE WITH INDUSTRIAL STRIKE ACTION.  WE WILL ENDEAVOUR TO ANSWER EMAILS AS AND WHEN POSSIBLE.  WE THANK YOU FOR YOUR UNDERSTANDING DURING THESE UNPRECEDENTED TIMES. 

-NEXT DAY DELIVERY PARCEL WILL BE DELIVERED ON THE NEXT BUSSINES DAY AFTER THE END OF THE STRIKE